Privacy Policy

Last Updated: July 25, 2025

1. Who We Are

JDB Home Solutions ("JDB," "we," "us," or "our") is a locally owned and operated home improvement contractor based in Springfield, Illinois. We build custom decks, patios, fencing, and outdoor living spaces for homeowners in Springfield and throughout Sangamon County.

This Privacy Policy explains how we collect, use, and protect information gathered through our website at jdbhomesolutions.com (the "Site").

2. Information We Collect

Information You Provide to Us

When you fill out a contact form, request a free estimate, or reach out to us directly, you may provide:

• Your name
• Your phone number
• Your email address (if provided)
• The type of project you are interested in
• Any additional notes or messages you choose to include

This information is submitted voluntarily. You are not required to provide it to browse our website.

Information Collected Automatically

Like most websites, our Site may automatically collect certain technical information when you visit, including:

• Your browser type and version
• Your device type (desktop, mobile, tablet)
• Your approximate geographic location (city/region level, not precise)
• Pages you visit and time spent on those pages
• The website or search engine that referred you to our site
• Date and time of your visit

This information is collected through standard web server logs and analytics tools (see Section 5). It does not identify you personally.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your estimate request or inquiry
• Schedule an on-site estimate appointment
• Follow up regarding your project
• Answer questions you have asked us
• Improve our services and the experience of our website

We do not use your information to send unsolicited marketing emails or add you to any email marketing lists without your explicit consent.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to any third parties for their marketing purposes.

We may share your information only in the following limited circumstances:

• Service providers: We use Contact Form 7 and Akismet (spam filtering) to process form submissions. These services receive your form data as part of processing your request. Akismet checks submissions against its spam database.
• Analytics: We may use Google Analytics or similar services to understand how visitors use our site. This data is aggregated and does not personally identify you.
• Legal requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
• Business transfer: In the unlikely event that JDB Home Solutions is sold or merged, your information may be transferred as part of that transaction.

5. Cookies and Tracking

Our website may use cookies — small text files stored on your device — to improve your browsing experience. Cookies we may use include:

• Essential cookies: Required for the website to function (e.g., form security tokens)
• Analytics cookies: Help us understand how visitors interact with the site (e.g., Google Analytics)

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them at any time. Disabling cookies may affect the functionality of some features of our site.

We do not use advertising cookies or retargeting pixels.

6. How We Protect Your Information

We take reasonable steps to protect the information you share with us, including:

• Our website uses SSL/HTTPS encryption for all data transmitted between your browser and our server
• Form submissions are filtered through Akismet to prevent spam and malicious activity
• Access to your inquiry information is limited to James and any staff directly involved in responding to your request

No method of data transmission or storage over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.

7. Data Retention

We retain information from form submissions for as long as necessary to respond to your inquiry and manage your project relationship with us. If you would like your information deleted, please contact us and we will remove it from our records within a reasonable timeframe.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps, review platforms, or supplier websites). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has submitted personal information through our site, please contact us and we will delete it promptly.

10. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to request access to information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your information
• The right to opt out of any future communications from us

To exercise any of these rights, contact us using the information in Section 11 below. We will respond within 30 days.

11. Illinois Residents

JDB Home Solutions is based in Springfield, Illinois and serves Illinois residents. We comply with applicable Illinois state privacy laws. If you have specific questions about your rights under Illinois law, please contact us directly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.